Sizing & Space
What size pergola or glass room do I need?
The ideal size depends on how you plan to use the space — dining, lounge seating, hot tub cover, outdoor kitchen etc. We recommend allowing at least 60–100cm clearance around furniture for comfortable movement.
Can I get a custom size pergola?
Yes — many of our pergolas and glass rooms can be customised in width, projection, height and accessories to suit your garden layout.
Will you help me measure my space?
Absolutely. We can guide you remotely or arrange a site visit to ensure accurate sizing and positioning.
Planning Permission & Regulations
Do I need planning permission for a pergola or glass room?
In most cases, pergolas fall under permitted development, meaning planning permission is not required. However, this depends on height, proximity to boundaries, listed buildings, and conservation areas.
Can you advise on planning permission?
Yes — we can guide you on whether permission may be required and help you prepare the right information if needed.
What about building regulations?
Some larger or enclosed structures may require compliance. We’ll advise during the quotation stage.
Installation & Foundations
Do you offer installation?
Yes — we provide professional installation to ensure correct structural fixing and long-term performance.
What base is required?
Pergolas must be installed onto a solid, level surface such as concrete, paving slabs or decking with proper structural support.
How long does installation take?
Most installations are completed within 1 day depending on size and complexity.
Delivery & Ordering
Do you deliver across the UK?
We currently deliver exclusively to Mainland Scotland.
Find out more about our delivery options here.
Can I see products before buying?
Yes — showroom visits may be arranged by appointment.
Do you offer commercial products?
Yes — we provide tailored quotes for larger or commercial projects.
Other Questions
Can I add lighting, heating or screens to my pergola?
Yes — optional upgrades include LED lighting, heaters, privacy screens, blinds and glass panels.
Are motorised pergolas easy to use?
Yes — they are operated via remote control allowing you to adjust light, shade and airflow.
How much wind can a pergola withstand?
Our aluminium pergolas are engineered for UK weather and typically rated to withstand strong winds when installed correctly and maintained.
Should I open the louvres in high winds?
Yes — in very windy conditions we recommend opening the louvres fully to reduce wind resistance.
Are the structures waterproof?
Yes — when the roof is fully closed, integrated drainage systems help channel rainwater away.
How do I maintain my pergola?
Simple cleaning and occasional checks of moving parts and fixings will keep your pergola performing perfectly.
Still have questions?
our team can help you choose the right solution based on your garden size, budget and lifestyle needs.
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